To place an order from this website you must visit our Shop Page or our Amazon Shop Page. Links to both shops are displayed on the home page. Once you have decided which shop you would like to purchase from then follow the on screen guide to add the product to your shopping cart and then proceed to checkout to provide payment details.
There is a SSL Secure payment page on this site where you can use both credit or debit cards to make a payment to us in order to purchase a product. All of the costs for Postage & Packaging are clearly displayed in the cart before each purchase is confirmed. Once you have filled in the correct details that you are asked for on screen please fill in the shipping address for delivery so that we can process your payment and ship your order directly to you with no issues.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
As soon as you have made your purchase we will enter your details into our system to automatically apply your two year warranty period. You can file a warranty claim via email or by contacting us on the number provided.